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Warranty & Guarantee

Also in case of a warranty claim, we provide you with help and advice. And when you order products from us, you even get a free extended warranty

1 years additional warranty

As a rule, the period of the Warranty is 2 years warranty for all devices. FOR EXAMPLE Pumps, heaters, instruments, etc. We offer you an extra year warranty. This means that you have at least 3 year warranty on all equipment. If the warranty already more than two years, for example, Eheim Filter - 3 years, then the guarantee is automatically extended by 1 year always.
If the appliance is defective in this period, we can repair it at our expense. If it will not fixed, at are usually exchanged devices, we will send some advance replacement units. However, the right to exchange or complete on-site repair is not give.

In addition to the warranty, there is still a guarantee claim, for the first six months after purchase date.

Vorteil Back to Help & Service Portal