Return Policy

Right of rescission rights
You can right of rescissionyour order contract within two week without to explain the reasons therefore. You can submit your right of rescissionin text form (e.g.. letter, fax, e-mail to info@aquaristic.net) or by sending back the goods except you trade as dealer. The periodstarts earliest at the day of receiving the goods and a detailed indoctrinationin text form. To make the right of rescission in time ist enough to despatchthe goods insite the two weeks.
The right of rescission is to be made to the customer service: aquaristic.net
Mozartstr. 1
87727 Babenhausen
Germany
phone: +49 8333 925255
fax: +49 8333 93702
e-mail: service@aquaristic.net
 
Right of rescission consequences
When the return is effective, the received benefits inclusive using advantages must be given back. If the article is in a worse condition than at the time of delivery, aquaristic.net has the right to demand compensation.
The customer can avoid the demand for compensation by not using the product like the owner and refrain everything which can reduce the value of the article. Please notice that the return guarantee does not apply for unsealed software, for newspapers, magazines and for goods, which where composed to a customers specifications or composed definitely for your personal requirements.
To execute the right of withdrawal, you can either download the following PDF form and fill out:
http://www.aquaristic.net/out/media/1/Withdawalform.pdf
Or your can do it by telephone on +49 8333 925255 to us.
End of right of rescission